|Reception Hours||Reception is open 24 hours.|
|Check-in||2:00pm. Early check-in is subject to availability. If available, early check in from 11:00am-1:00pm will incur a fee. For guaranteed early check-ins, rooms need to be booked from the previous night. All guests are required to present valid photo ID (Passport/Driver’s licence) upon check-in. A copy will be retained on file for security purposes. If a guest is unable to provide this, unfortunately, check-in will not be accepted.|
|Check-out||11:00am. Check-outs after 11:00am are subject to availability. A late check-out fee will be charged per hour. Check-outs after 2:00pm will be charged the full night accommodation.|
|Payment||Credit card - Visa and Mastercard are accepted with a 1.5% surcharge. AMEX, Diners and JCB cards are also accepted with a 3.0% surcharge.|
Direct credit/ Electronic fund transfer – payment must be made at least two days prior to guest arrival. Please contact hotel reservations for details.
Note: If guests’ account will be charged back to a third party credit card, chargeback letters must be sent before arrival date.
Interested in more information about our rooms? Head over to our Hotel Rooms page for more information.